The ability to find the best rate with the lowest fees and communication were paramount in my search for a mortgage company. Matt and his group at Keystone Mortgage exceeded my expectations in both.
Other than gathering fincancial documents that were necessary for credit approval, I didn’t have to lift a finger in the entire process. Keystone was very thorough and kept me informed. Because it took no work on my part, and it saved me hundreds of dollars a month, this was a no-brainer.
Keystone Mortgage provided exceptional customer service. The team was extremely responsive and patient with my questions. They took time to explain the process amd keep me updated on status. I truly felt they cared and wanted to ensure my expectations were exceeded. Highly recommend!
Keystone expertly compiled a loan and funding plan to meet what we thought were challenging circumstances. They made the process seem easy.” “If asked by a friend or family member for a recommendation, I would definitely mention Keystone.
Dealing with Matt and Keystone Mortgage is a completely worry-free experience. Home buying/financing can be stressful as you are juggling several different things at once, but I chose to involve Matt and his services, and I could remove that worry from my plate, as he takes care of absolutely everything with great detail, follow-up, and professionalism. Not to mention, he had some great rates as well. Every pertinent detail in the process was well-explained to me, and closing was a breeze. It was so nice to do business with this kind of expertise, as opposed to my last mortgage holder that was conducted over the phone 2000 miles away from a call center where the employees were clearly under-trained.
When my wife and I were looking for a mortgage company to refinance our home, we wanted a mortgage company that treated us like we were family. Keystone Mortgage hit a grand slam. Everyone we spoke with was friendly, courteous, understanding, and extraordinarily accommodating. Keystone Mortgage enabled us to have a completely stress-free refinancing experience. I recommend Keystone Mortgage to anyone wanting to refinance their home in the highest possible terms without any reservations whatsoever.