Keystone Mortgage absolutely exceeded my expectations. They were professional and timely. Each time I called their office, someone quickly answered the phone. It was a great overall experience.
We were very pleased with the service we received. Everything was done so quickly. They took care of everything and made it very easy on us.
When my wife and I were looking for a mortgage company to refinance our home, we wanted a mortgage company that treated us like we were family. Keystone Mortgage hit a grand slam. Everyone we spoke with was friendly, courteous, understanding, and extraordinarily accommodating. Keystone Mortgage enabled us to have a completely stress-free refinancing experience. I recommend Keystone Mortgage to anyone wanting to refinance their home in the highest possible terms without any reservations whatsoever.
Keystone expertly compiled a loan and funding plan to meet what we thought were challenging circumstances. They made the process seem easy.” “If asked by a friend or family member for a recommendation, I would definitely mention Keystone.
Dealing with Matt and Keystone Mortgage is a completely worry-free experience. Home buying/financing can be stressful as you are juggling several different things at once, but I chose to involve Matt and his services, and I could remove that worry from my plate, as he takes care of absolutely everything with great detail, follow-up, and professionalism. Not to mention, he had some great rates as well. Every pertinent detail in the process was well-explained to me, and closing was a breeze. It was so nice to do business with this kind of expertise, as opposed to my last mortgage holder that was conducted over the phone 2000 miles away from a call center where the employees were clearly under-trained.
Keystone Mortgage provided exceptional customer service. The team was extremely responsive and patient with my questions. They took time to explain the process amd keep me updated on status. I truly felt they cared and wanted to ensure my expectations were exceeded. Highly recommend!