“Keystone Mortgage provided exceptional customer service. The team was extremely responsive and patient with my questions. They took time to explain the process amd keep me updated on status. I truly felt they cared and wanted to ensure my expectations were exceeded. Highly recommend!”—  via Zillow.com

“I’ve worked with Matt Padgett & the Keystone team on both a mortgage refi and a recent home purchase mortgage. The fact that I am a repeat customer speaks volumes because I am a very inquisitive, demanding consumer & if a vendor or provider can’t adequately explain things to my satisfaction or deliver what they promise, I certainly won’t be back. That sort of thing has never been the case with Matt & Keystone … they do exactly what they say & they will take the time to make sure you understand the prrocess of dealing with these complex financial products & that all your questions are answered. Going even farther above & beyond, Matt even came to our closing & held our 6 month old infant while we signed the papers … now THAT is what I call “full service!”—  via Zillow.com

“Dealing with Matt and Keystone Mortgage is a completely worry-free experience. Home buying/financing can be stressful as you are juggling several different things at once, but I chose to involve Matt and his services, and I could remove that worry from my plate, as he takes care of absolutely everything with great detail, follow-up, and professionalism. Not to mention, he had some great rates as well. Every pertinent detail in the process was well-explained to me, and closing was a breeze. It was so nice to do business with this kind of expertise, as opposed to my last mortgage holder that was conducted over the phone 2000 miles away from a call center where the employees were clearly under-trained.” —  via Zillow.com

“Matt and his Team set the bar very high! My wife and I sincerely regret not talking to them sooner in our home buying process. Not only did he get us the lowest rate of anyone we talked to, they made the entire process effortless. Matt was very upfront with regarding expected time frames, info he would need for us, and loan approval process. He actually called us 3 weeks before anticipated close date letting us know everything was ready on his end and we could close at any time. Because both my wife and I work and have difficult schedules, Matt always accommodated us by meeting whenever it was convenient for us. He would stay late (8 pm or later!) and even offered to come to us if something needed to be signed.
Their entire team sets a new standard in customer service and professionalism. Beyond all of that, they treated my wife and l like family and not only made our dream home a reality, but made the purchase stress free and actually enjoyable.
We have referred them to multiple friends already and family (parents) will be using them when they move to town to be closer to grand-kids in the coming years.” —  via Zillow.com

“Matt and his team were very helpful, patient, and professional. I had lots of questions and scenarios and he went through them all with me so I could make a good decision. His team made sure to answer question quickly and they were accessible when I needed them. Definitely recommend!!!” —  via Zillow.com

“The ability to find the best rate with the lowest fees and communication were paramount in my search for a mortgage company. Matt and his group at Keystone Mortgage exceeded my expectations in both.”  —  via Zillow.com

“Keystone expertly compiled a loan and funding plan to meet what we thought were challenging circumstances. They made the process seem easy.” “If asked by a friend or family member for a recommendation, I would definitely mention Keystone.”
— James Chyz

“We were very pleased with the service we received. Everything was done so quickly. They took care of everything and made it very easy on us.”
— Jason and Shannon Thurman

“When my wife and I were looking for a mortgage company to refinance our home, we wanted a mortgage company that treated us like we were family. Keystone Mortgage hit a grand slam. Everyone we spoke with was friendly, courteous, understanding, and extraordinarily accommodating. Keystone Mortgage enabled us to have a completely stress-free refinancing experience. I recommend Keystone Mortgage to anyone wanting to refinance their home in the highest possible terms without any reservations whatsoever.”
— Dean Harned

“I have purchased four homes in my life. My experience with the loan professionals of Keystone Mortgage was by far the best. Their Knowledge and sincerity set them apart from the rest. Where others might see problems, the folks at Keystone see solutions. Quite frankly, I will never buy a home again without the help of Keystone Mortgage. They have earned my family’s implicit confidence.”
— Jason Baker

“Other than gathering fincancial documents that were necessary for credit approval, I didn’t have to lift a finger in the entire process. Keystone was very thorough and kept me informed. Because it took no work on my part, and it saved me hundreds of dollars a month, this was a no-brainer.”
— Aaron Hice

“Keystone Mortgage provided professional and friendly service, but most importantly, they offered me the best rate with the lowest closing cost.”
— Jeff Cooper

“Keystone Mortgage absolutely exceeded my expectations. They were professional and timely. Each time I called their office, someone quickly answered the phone. It was a great overall experience.”

“I was extremely pleased with the levels of service I received from Keystone Mortgage Group. The process was smooth and much quicker than I was expecting. I would highly recommend them to anyone. Actually, my son is in the market for a home, and I’ve recommended he call Keystone.”