We were very pleased with the service we received. Everything was done so quickly. They took care of everything and made it very easy on us.
Keystone Mortgage absolutely exceeded my expectations. They were professional and timely. Each time I called their office, someone quickly answered the phone. It was a great overall experience.
I’ve worked with Matt Padgett & the Keystone team on both a mortgage refi and a recent home purchase mortgage. The fact that I am a repeat customer speaks volumes because I am a very inquisitive, demanding consumer & if a vendor or provider can’t adequately explain things to my satisfaction or deliver what they promise, I certainly won’t be back. That sort of thing has never been the case with Matt & Keystone … they do exactly what they say & they will take the time to make sure you understand the prrocess of dealing with these complex financial products & that all your questions are answered. Going even farther above & beyond, Matt even came to our closing & held our 6 month old infant while we signed the papers … now THAT is what I call “full service!
When my wife and I were looking for a mortgage company to refinance our home, we wanted a mortgage company that treated us like we were family. Keystone Mortgage hit a grand slam. Everyone we spoke with was friendly, courteous, understanding, and extraordinarily accommodating. Keystone Mortgage enabled us to have a completely stress-free refinancing experience. I recommend Keystone Mortgage to anyone wanting to refinance their home in the highest possible terms without any reservations whatsoever.
Other than gathering fincancial documents that were necessary for credit approval, I didn’t have to lift a finger in the entire process. Keystone was very thorough and kept me informed. Because it took no work on my part, and it saved me hundreds of dollars a month, this was a no-brainer.
Keystone Mortgage provided professional and friendly service, but most importantly, they offered me the best rate with the lowest closing cost.